The role of the doctor and pharmacist in improving patient compliance in the process of rational drug use
The term ‘compliance’ (adherence) describes the extent to which a patient follows treatment instructions given to him by his medical doctor as well as his pharmacist. Adherence also implies an effective collaborative interaction between the patient and his health care provider, which is necessary to obtain the optimum benefit from the treatment. The lack of compliance leads to various problems during the therapeutic process. The rational management of this process is related to the attitudes and the behaviors of the patients and their doctors and pharmacists related to the rational drug use. Effective communication between these two groups and their acts in terms of rational drug use will increase patient compliance. From the diagnosis to the prescription, from patient education to follow up, every component of the process has the potential to affect the compliance. As the pharmacist is generally the last member of the healthcare team to encounter the patient before initiation of the therapy, the role of the pharmacist in informing correctly and adequately, in identifying and solving the compliance problems and providing the necessary advices is essential to improve the compliance. It should be emphasized that there is a positive relationship between the compliance and the rational use of drugs. The attitude of the prescribers and the pharmacist with respect to the subject will have a positive effect on the treatment.